The purpose of this policy is to inform data subjects about the different processing carried out by this organization through its website and which affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.
IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER
CAPITAL EXPRESS LLC, located at 15701 Collins Avenue Suite 3902 (33160 Sunny Isles Beach) Miami Beach.
Phone: +1 (305) 744-2408
Email: info@capitalexpress.us
DATA PROTECTION OFFICER
SEGURIDAD Y PRIVACIDAD DE DATOS, SL
Phone: 963 122 868
Email: infodpo@forlopd.es
EU REPRESENTATIVE
Álvaro José Zuluaga
Mobile: +1 (786) 208 8477
Email: az@capitalexpress.us
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Users/Navigators of the Controller’s Website
We will process the personal data provided in order to:
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Handle requests, complaints, and incidents submitted through our contact channels included on the website.
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Understand user behavior within the website to detect possible cyberattacks.
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Comply with the legal obligations directly applicable to us and regulating our activity.
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Protect and exercise our rights or respond to claims of any kind.
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Where applicable, send commercial communications regarding goods or services related to our activity and/or sector-related news or newsletters. Your refusal to authorize will prevent us from sending you information.
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Where applicable, manage your participation in contests and promotions carried out by the entity. Your refusal to authorize will prevent participation.
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Where applicable, send satisfaction and/or quality surveys. Your refusal to authorize will prevent evaluation of the provided service.
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Manage your request to receive information about the services provided.
LEGAL BASIS FOR PROCESSING
Users/Navigators of the Controller’s Website
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The consent you have given us to process your data for the indicated purposes. Refusal to provide personal data will make it impossible to process your data for those purposes.
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Compliance with legal obligations applicable to us. In this case, the data subject may not object to processing.
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Our legitimate interest in protecting our image, business, and track record by preventing attacks on our website. In this case, the data subject may not object to processing, although they may exercise the rights recognized in the “Rights” section of this policy.
WEBSITE PLUGINS AND TOOLS
Google reCAPTCHA
We use the Google reCAPTCHA service to detect, based on legitimate interest, whether the website is being used by bots, in order to protect the site and prevent abusive and fraudulent practices, such as spam.
Privacy Policy: https://policies.google.com/privacy?hl=en
Google Maps
We use Google Maps (API) to show you interactive maps directly on our website and allow you to use its functions. Please note that by using this service, Google will collect and store information about your usage.
We inform you that the use of Google may involve International Data Transfers that are not based on an adequacy decision of the European Commission or the offering of appropriate safeguards, and therefore do not have an adequate level of protection under GDPR.
This may involve risks for the protection of your personal data, such as the absence of a supervisory authority, data protection principles, and/or equivalent data subject rights. Therefore, we recommend you carefully read Google’s Privacy Policy before use.
Privacy Policy: https://policies.google.com/privacy?hl=en
DATA RETENTION PERIODS OR CRITERIA
Personal data provided will be kept for as long as necessary to fulfill the purposes for which they were initially collected.
Once the data are no longer necessary, they will be properly blocked to make them available, if applicable, to the competent Public Administrations and Authorities, Judges and Courts, or the Public Prosecutor’s Office, during the statute of limitations for actions arising from the relationship maintained with the client and/or the legally established retention periods.
AUTOMATED DECISION-MAKING AND PROFILING
The website does not carry out automated decision-making or profiling.
RECIPIENTS
During the period of processing your personal data, the organization may transfer your data to:
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Judges and Courts.
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Law enforcement agencies.
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Other competent public authorities or organizations when the controller has the legal obligation to provide personal data.
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Likewise, your data may be processed by ADVANCE EXPRESS LLC, as a related company managing the requested service.
SOCIAL MEDIA
To involve you in our activity and keep you informed of our news, we inform you that CAPITAL EXPRESS LLC has created social media profiles.
All users have the opportunity to join our social networks or groups. However, unless we request your data directly (for example, via marketing actions, contests, promotions, or any other valid means), your data will belong to the corresponding Social Network. We therefore recommend you carefully read their terms of use and privacy policies, as well as configure your preferences regarding data processing.
Here is a link to the privacy policies of the social networks where we are present:
RIGHTS
Data subjects may request more information about the processing of their personal data and may exercise, at any time and free of charge, the rights of access, rectification, and erasure, as well as request restriction of processing, object to it, request portability (where technically possible), withdraw previously given consent, and not be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the organization or send a written request to the postal or email addresses listed above. You may be asked for your ID or an equivalent document to verify your identity if it cannot be done by less intrusive means.
If you believe your rights regarding the protection of personal data have been violated, especially if you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Authority.
If you no longer wish to receive information about our services, you can unsubscribe by sending an email to info@capitalexpress.us with the subject line “UNSUBSCRIBE.”
DATA ACCURACY
The data subject guarantees that the data provided are true, accurate, complete, and up-to-date; and undertakes to inform of any changes to the data provided, through the channels indicated in Section One of this policy. The data subject will be liable for any damage or loss, whether direct or indirect, that may result from failure to comply with this obligation.
In the event that the user provides third-party data, they declare that they have the consent of the data subjects and undertake to provide them with the information contained in this clause, exempting the organization from any liability arising from failure to comply with this obligation.
MODIFICATIONS AND UPDATES
This Privacy Policy may be modified/updated as required by legal provisions or to adapt it to current regulations, or as a result of changes on our website. For this reason, we advise users to periodically review our Privacy Policy.
If you have any questions about this policy, you can contact CAPITAL EXPRESS LLC through the forms provided by the organization, or by writing to the postal or email addresses listed above.
Last revision: August 4, 2025
Edition Z-1 Ed.07
